Last Updated: 28.10.2021
- TYPE OF INFORMATION WE COLLECT
“Personal Information” of Registered Users shall include the information shared by the user and collected by us for the following purposes:
Registration on the Website: Information which you provide while registering on the Website, including but not limited to information about your personal identity such as name, gender, marital status, religion, age etc., your contact details such as your email address, postal addresses and contact number. The information may also include information such as your banking details including but not limited credit and debit card, UPI ID and other type of information for banking purposes along with any other information relating to your income such as GST details and company details in certain cases; billing information payment history etc. as shared by you.
Other information: We many also collect some other information and documents including but not limited to:
- Transactional history (other than banking details) about your e-commerce activities, purchasing behaviour and usage pattern of the website.
- Your usernames, email addresses and other security-related information used by you in relation to our Services.
- Data either created by you or by a third party and which you wish to store on our servers including but not limited to image files, documents and texts corresponding to your user account registered with us.
- Data available in public domain or received from any third-party including social media channels, including but not limited to personal or non-personal information from your linked social media accounts (like name, email address, friend list, profile pictures or any other information that is permitted to be received as per your account settings and permissions) as a part of your account information.
- HOW WE USE YOUR PERSONAL INFORMATION
The Personal Information collected maybe used in the following manner:
While making payments at the Website, we may use Personal Information including, payment details which include cardholder name, credit and debit card number (in encrypted form) with expiration date, banking details, wallet details, UPI details etc. as shared and allowed to be stored by you. We may also use the information of your past banking transactions and usage pattern history as available in or linked with your registered account at the website.
We may also use your Personal Information for several reasons including but not limited to:
- confirm your purchase of products with us and third-parties as necessary from time-to-time;
- confirm your purchases, cancellations, returns, exchanges and dealings with us or any third-parties who are service providers to us;
- keep you informed of the banking transaction status and status of dealings at the Website;
- send various confirmation messages either via SMS, e-mails, WhatsApp or any other messaging service as permitted by the user;
- send any updates or notifications;
- allow our customer service team to contact you when necessary;
- customize the content of our website, mobile site and mobile app;
- request for reviews of services or any other improvements;
- send verification message(s) or email(s) or OTP(s);
- validate and authenticate your account and to prevent any misuse or abuse;
- contact you on your birthdays, anniversaries, festive occasions etc. to offer a special gift or offer.
Surveys: We value opinions and comments from our users and frequently conduct surveys, both online and offline. Participation in these surveys is entirely optional. Typically, the information received is aggregated, and used to make improvements to Website, other sales channels, services, products and to develop appealing content, features, sales, exchange programs and promotions for members based on the results of the surveys. Identity of the survey participants is anonymous unless otherwise stated in the survey.
Marketing Promotions, Research and Programs: Marketing promotions, research and programs help us to identify your preferences, develop programs and improve user experience. We may sponsor promotions to give Registered Users and visitors the opportunity to win discounts on our services and other prizes in the form of our services. Personal Information collected by us for such activities may include contact information and survey questions amongst other necessary details. We use such Personal Information to notify contest winners and survey information to develop promotions and product improvements. As a Registered User, you will also occasionally receive updates from us about sales in your area, special offers, new services, marketing programs and other note-worthy items.
In addition, you may look forward to receiving periodic marketing emails, newsletters and exclusive promotions offering special deals.
From time-to-time we may add, enhance, remove or delete services, products, content etc. available on the Website. To the extent these services are provided, and used by you, we will use the Personal Information you provide to facilitate the service(s) requested.
- HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
We will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.
Where your personal data is no longer required, we will ensure it is either securely deleted or stored in a secure manner.
- COOKIES AND SESSION DATA
We may collect personally identifiable information about you through our services when you register for an account, such as your full name, phone number, ID Cards and email address etc. If you choose to purchase a product from us, we or our third-party payment processors will collect your payment information also. We also collect such data from Registered Users and people who access our services in manner using their smart-phones or other similar devices. When you use our Service or if you visit the Website, your web browser may send us certain information about you as described below. We do sometimes send any promotional emails, we may also send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by cancelling your account.
Cookies and Tracking Technologies: Technologies such as cookies, beacons, tags and scripts are used by us and our third-party service providers (such as advertising, marketing and analytics), affiliates, or analytics or service providers.
A cookie may also be placed by our advertising servers, or third-party advertising companies. Such cookies are used for purposes of tracking the effectiveness of advertising served by us on any website, and also to use aggregated statistics about your visits to the Website in order to provide advertisements in the Website or any other website about services that may be of potential interest to you. The third-party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of the advertisements. All such information is anonymous. This anonymous information is collected through the use of a pixel tag, which is an industry standard technology and is used by all major websites. They may use this anonymous information about your visits to the Website in order to provide advertisements about goods and services of potential interest to you. No Personal Information is collected during this process. The information so collected during this process, is anonymous, and does not link online actions to a Registered User.
Log File Information: Log file information is automatically reported by your browser each time you access a web page on the website. When you access the Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring/exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. We do not link this automatically-collected data to personally identifiable information.
Flash LSOs: We use Local Storage Objects (LSOs) such as HTML5 to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 and Flash to collect and store information.
- How we share information?
We share information with third-parties from time-to-time as per the policies mentioned in the present document or in any other manner as informed to you in any mode. We may share your information for, including but not limited to, sales, promotions, ads, legal obligations, facilitation of various services, delivery, sale-purchase confirmations, returns, cancellations, exchanges, campaigns, surveys, and newsletters.
Instances where we are required to share your information: We will disclose your information where required to do so by law as per any law, bye-law, regulation in force at the time, or as per the order, direction, judgement, guideline by any fora, tribunal, court or any competent legal authority, or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Service or to protect the security or integrity of our Service; or (c) to exercise or protect the rights, property, personal safety, safety of our Registered Users or others.
Personally Identifiable Information: We will not rent or sell your personally identifiable information to others. We may store personal information in locations outside our direct control (for instance, on servers or databases co-located with hosting providers or third-party cloud infrastructure). Any personally identifiable information you elect to make publicly available on the Website], such as posting textual, graphical, audible content or any other content including but not limited to posting of comments, reviews and testimonials etc. on the website will be available to other Registered Users and/or Visitors. If you remove information that you have made public on the website, copies may remain viewable in cached and archived pages of the website, or if other Registered Users, visitors or any entity who accesses our services, have copied or saved that information.
Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third-parties to help them understand the usage patterns for certain services provided by us.
What happens in the event of a change of control: We may buy or sell/divest/transfer the company (including any shares in the company), or any combination of its products, services, assets and/or businesses. Your information such as customer names and email addresses, and other user information related to the services may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company, you will be notified via email and/or a prominent notice on the Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Testimonials: We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at firstname.lastname@example.org
- HOW WE PROTECT YOUR INFORMATION?
We are concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our industry standard physical, technical, or managerial safeguards. When you enter sensitive information (such as credit card number or log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at email@example.com
We use an outside help platform, and a credit card processing company to bill you if you purchase our services or products. These companies may or may not retain, share, store or use personally identifiable information for any other purposes as per their respective policies. The users are advised to exercise caution in general and refer to the policies of such third-parties before proceeding further.
- YOUR CHOICES ABOUT YOUR INFORMATION
You can review, correct, update or delete inaccuracies to the information about you that we keeps on file by logging into your account to update your password and billing information.
Alternately, you can contact us directly at firstname.lastname@example.org. We will respond to your request to access within 7 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business-related purposes, to you via email notice.
- Links to other webpages
[a1]This disclaimer should be displayed to the user on the homepage. It can displayed a pop-up at the bottom of the screen or a be displayed in footer.